Terms and Conditions

Terms and Conditions were last updated on May 24, 2025

1. Introduction

These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional agreements relating to your relationship with us or any products or services you receive from us. To the extent that any provision of the additional agreements conflicts with any provision of these Terms, the provisions of the additional agreements will prevail.

2. Binding

By registering, accessing or using this website, you agree to be bound by the Terms and Conditions set out below. The mere use of this website implies knowledge and acceptance of these Terms and Conditions. In some specific cases, we may also ask you to explicitly agree.

3. Electronic communication

By using this Website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our Website or by sending you email, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the Website and the data, information and other resources displayed or accessible on the Website.

4.1 All rights reserved

Unless the specific content provides otherwise, you will not have any license or other right under Copyright, Trademark, Patent or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, incorporate into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, trade or monetize any resources of this website in any way without our prior written permission, except and only to the extent otherwise stipulated in mandatory legal regulations (such as the right to quote).

5. Newsletter

Notwithstanding the above, you may forward our newsletter in electronic form to other people who may be interested in visiting our website.

6. Third party property

Our website may include hyperlinks or other references to third party websites. We do not monitor or review the content of third party websites that contain links to this website. Products or services offered by other websites will be subject to the applicable terms and conditions of those third parties. The opinions expressed or material appearing on these websites are not necessarily shared or endorsed by us.

We are not responsible for any privacy practices or content of these sites. You assume all risks associated with the use of these sites and any related third-party services. We are not responsible for any loss or damage of any nature, regardless of the cause, resulting from the disclosure of your personal information to third parties.

7. Responsible use

By visiting our website, you agree to use our website only for its intended purposes and as permitted by these Terms, any additional agreements with us and applicable laws, regulations, generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material that consists of (or is linked to) malware; use data collected from our website for any direct marketing activity; or conduct any systematic or automated data collection activities on or in relation to our website.

You are strictly prohibited from engaging in any activity that causes, or may cause, damage to the Website or that interferes with the performance, availability, or accessibility of the Website.

8. Refund and Return Policy

8.1 Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). Our contact details can be found below. You may use the   attached model withdrawal form , but this is not mandatory.

If you use this option, we will communicate to you an acknowledgement of receipt of such withdrawal on a durable medium (e.g. by e-mail) without delay.

To comply with the withdrawal deadline, you simply need to send your communication regarding the exercise of the right of withdrawal before the withdrawal deadline expires.

8.2 Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery type offered by us), without undue delay and in any event no later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs arising from the reimbursement.

If you have requested that the services begin to be performed during the termination period, you will have to pay us an amount proportional to what was provided up until you notified us of your termination of this contract, compared to the total coverage of the contract.

Please note that there are some legal exceptions to the right of withdrawal and therefore some items cannot be returned or exchanged. We will inform you if this applies to your specific case.

9. Submitting ideas

Please do not submit any ideas, inventions, works of authorship or other information that could be considered your intellectual property unless we have previously signed an intellectual property agreement or a confidentiality agreement. If you disclose to us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

10. Termination of use

We may, in our sole discretion, at any time, modify or discontinue access, temporarily or permanently, to the Website or any Service contained therein. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuation of your access to or use of the Website or any Content you have shared on the Website. You will not be entitled to any compensation or other payment even if certain features, settings and/or any Content you have contributed or relied upon are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our Website.

11. Warranties and liability

Nothing in this section shall limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all content on it are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the Content. We make no warranty that:

  • this website or our content will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure and error-free basis.

Nothing on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you require advice, please consult an appropriate professional.

The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter for which it would be unlawful or illegal to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or damage to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional agreement expressly provides otherwise, our maximum liability to you for all damages arising out of or related to the Site or any products and services marketed or sold through it, regardless of the form of legal action giving rise to liability (whether in contract, equity, negligence, intentional misconduct, tort or otherwise), will be limited to the total price you paid us to purchase such products or services or use the Site. Such limit will apply, in the aggregate, to all of your claims, actions and causes of action of every kind and nature.

12. Privacy

In order to access our website and/or services, you may be asked to provide certain personal information as part of the registration process. You agree that all information you provide will always be accurate, correct and up to date.

We have developed a policy to address any privacy concerns you may have. For more information, please see our  Privacy Statement  and our  Cookie Policy  .

13. Export Restrictions / Legal Compliance

Access to the Site from territories or countries where the Content or the purchase of products or Services sold on the Site is illegal is prohibited. You may not use this Site in violation of United States export laws and regulations.

14. Assignment

You may not assign, transfer or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section shall be null and void.

15. Breaches of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the Website, contacting your internet service provider to request that they block your access to the Website and/or commencing legal action against you.

16. Compensation

You agree to indemnify, defend and hold us harmless, from and against any claims, liabilities, damages, losses and expenses related to your breach of these Terms and Conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses related to or arising from such claims.

17. Waiver

Failure to enforce any of the provisions set forth in these Terms and Conditions and in any Agreement, or failure to exercise any option to terminate, will not be construed as a waiver of such provisions and will not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

18. Language

These Terms and Conditions shall be interpreted and understood exclusively in Portuguese. All notifications and correspondence shall be written exclusively in that language.

19. Entire Agreement

These Terms and Conditions, together with our  privacy statement  and  cookie policy  , constitute the entire agreement between you and Virtual Lover in relation to your use of this website.

20. Updating these Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to check these Terms and Conditions periodically for any changes or updates. The date provided at the top of these Terms and Conditions is the date of the most recent revision. Changes to these Terms and Conditions will be effective upon posting of the changes on this website. Your continued use of this website following the posting of changes or updates will be deemed to constitute your acceptance of and binding acceptance of these Terms and Conditions.

21. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of the United States. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of the United States. If any part or provision of these Terms and Conditions is held by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision shall be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The remaining provisions shall not be affected.

22. Contact information

This website is owned and operated by Virtual Lover.

You can contact us about these Terms and Conditions by writing to or sending an email to the following address: relacionamento@sugaracademy.shop

23. Download

You can also  download  our Terms and Conditions in PDF format.